Frequently Asked Questions

Everything you need to know about shopping with Jackery Fashion.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn garments with original tags attached. Returns are processed within 5 business days of receipt.

How do I find the right size?

Each product page features a detailed 'Size Guide' button. We recommend measuring your bust, waist, and hips to compare against our specific garment dimensions.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna.

Are your materials sustainably sourced?

Yes, Jackery is committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel.

Can I exchange an item for a different color?

Absolutely. You can initiate an exchange through our online portal. Once your original item is scanned by the carrier, your new selection will be shipped.